Helen Saulnier 
https://www.law.com/2022/12/27/meeting-client-expectations/
Credit: Zivica Kerkez/Shutterstock.comBEST PRACTICES
The New Reality, for which law firms are scrambling to equip themselves, is that law firms no longer define their own service levels. Now it’s the clients, and they have clear expectation parameters.
December 27, 2022 at 03:21 PM
5 minute read
By Alex Geisler |
December 27, 2022 at 03:21 PM
What You Need to Know
- Buyers of legal services are now a highly sophisticated and connected community.
- Clients insist on operational efficiency, effectiveness and transparency.
- Law firms can best serve their clients by applying principles of legal process management to all of their tasks and communications.
This article appeared in Accounting and Financial Planning for Law Firms, an ALM/Law Journal Newsletters publication covering all financial aspects of managing law firms, including: building a law firm budget; rates and rate arrangements with clients; coordinating benefits for law firm partners; and the newest strategies to grow your firm and your career.
Arriving at the right outcome for clients has changed.
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12/27/2022
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IN MEMORIAM: Reid & Riege, Pc remember and honor the life of our dear colleague and friend, Fred Mullen, who passed away on November 10, 2022.
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